🔄 Refund & Return Policy

Effective Date: July 27, 2026

At [VARA HIDE], we want you to be completely satisfied with your handbag purchase. If you are not entirely happy with your order, we are here to help.

Please review our return and refund guidelines below for international orders shipped to Japan, South Korea, Hong Kong, and the United States.

1. Return Window

  • You have [30] calendar days from the date your package is delivered to initiate a return.

  • Requests submitted after the 30-day window unfortunately cannot be accepted.

2. Eligibility Requirements for Returns

To be eligible for a return, your item must meet the following conditions:

  • Unused & Original Condition: The bag must be unworn, unwashed, undamaged, and in its original condition.

  • Tags & Packaging: All original product tags, dust bags, authenticity cards, and brand packaging must be included and intact.

  • Proof of Purchase: A valid order number or receipt must be provided.

Items returned with signs of wear, perfume odors, makeup stains, or missing original packaging may be rejected or subject to a restocking fee.

3. Non-Returnable Items

The following items are final sale and cannot be returned:

  • Gift cards.

  • Customized or personalized handbags.

  • Items marked as “Final Sale” or clearance on our website.

4. Return Shipping Costs & Instructions

  • Defective or Incorrect Items: If you received a defective item or the wrong product, we will cover the return shipping costs and arrange a prepaid shipping label or reimbursement.

  • Change of Mind Returns: If you are returning a bag due to personal preference (e.g., color or size exchange), you are responsible for paying your own shipping costs for returning the item. Shipping costs are non-refundable.

5. Refund Process

Once your returned item is received and inspected at our facility:

  1. We will send you an email to notify you that we have received your returned item and whether your refund has been approved.

  2. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment (credit card, PayPal, etc.) within [5–10] business days.

  3. Note: Depending on your bank or payment provider, it may take additional time for the refund to reflect on your official statement.

6. Exchanges

If you would like to exchange your handbag for a different color or style, the fastest way is to return your current item for a refund (following the steps above) and place a separate new order for the desired item.

7. Contact Us

If you have any questions regarding returns, exchanges, or refunds, please reach out to our customer support team:

🔄 Refund & Return Policy

  • Effective Date: July 27, 2026

    At [VARA HIDE], we want you to be completely satisfied with your handbag purchase. If you are not entirely happy with your order, we are here to help.

    Please review our return and refund guidelines below for international orders shipped to Japan, South Korea, Hong Kong, and the United States.

    1. Return Window

    • You have [30] calendar days from the date your package is delivered to initiate a return.

    • Requests submitted after the 30-day window unfortunately cannot be accepted.

    2. Eligibility Requirements for Returns

    To be eligible for a return, your item must meet the following conditions:

    • Unused & Original Condition: The bag must be unworn, unwashed, undamaged, and in its original condition.

    • Tags & Packaging: All original product tags, dust bags, authenticity cards, and brand packaging must be included and intact.

    • Proof of Purchase: A valid order number or receipt must be provided.

    Items returned with signs of wear, perfume odors, makeup stains, or missing original packaging may be rejected or subject to a restocking fee.

    3. Non-Returnable Items

    The following items are final sale and cannot be returned:

    • Gift cards.

    • Customized or personalized handbags.

    • Items marked as “Final Sale” or clearance on our website.

    4. Return Shipping Costs & Instructions

    • Defective or Incorrect Items: If you received a defective item or the wrong product, we will cover the return shipping costs and arrange a prepaid shipping label or reimbursement.

    • Change of Mind Returns: If you are returning a bag due to personal preference (e.g., color or size exchange), you are responsible for paying your own shipping costs for returning the item. Shipping costs are non-refundable.

    5. Refund Process

    Once your returned item is received and inspected at our facility:

    1. We will send you an email to notify you that we have received your returned item and whether your refund has been approved.

    2. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment (credit card, PayPal, etc.) within [5–10] business days.

    3. Note: Depending on your bank or payment provider, it may take additional time for the refund to reflect on your official statement.

    6. Exchanges

    If you would like to exchange your handbag for a different color or style, the fastest way is to return your current item for a refund (following the steps above) and place a separate new order for the desired item.

    7. Contact Us

    If you have any questions regarding returns, exchanges, or refunds, please reach out to our customer support team: